All Support Guides

Concatenation Logic for New Zealand Address Fields

If you would like to spilt your New Zealand Address fields in separated fields please see the below logic. If either [UnitNumber] or [LevelNumber] are not blank then 1st Address line - [UnitType] [UnitNumber] [LevelType] [LevelNumber] 2nd Address line -...

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How Email Spam Traps Are Handled

Wondering how email spam traps are handled by the DataTools.Verify.Email.BriteVerify.VerifyEmail method in Kleber? The email verification provider removes Typo Spam Traps (Domains such as Yaho.com, Hotmaail.com, Aool.com, etc which make up a large majority of spam...

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How to interpret phone verification response

PHONE - DataTools.Verify.PhoneNumber.Equifax.VerifyPhoneNumberIsConnected  The Phone validation method verifies the connection status of landline or mobile telephone number across Australia and New Zealand in real time by checking with the providers. 0 Connected: The...

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Address Allocated a Group DID

If an address is not found using the DataTools.Capture.Address.Predictive.AuPaf.SearchAddress but is coming up as correct in the DataTools.Verify.Address.AuPaf.VerifyAddress method but returns a LID or GID Code in the ‘FieldChanges’ field. This means the address was...

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Landline validation – notes

Are you wondering why sometimes a VoIP number rings when using the - DataTools.Verify.PhoneNumber.ReachTel.VerifyPhoneNumberIsConnected method? Where possible our 3rd Party Provider always tries to establish the connection status through the various carriers, however...

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PAF Updates

Australian Data PAF Version PAF issue date PAF in-place date VYYYY 15-Nov-2017 31-Mar-2018 VYYYY.2 28-Feb-2018 30-Jun-2018 VYYYY.3 31-May-2018 30-Sep-2018 VYYYY.4 31-Aug-2018 31-Dec-2018   New Zealand Data PAF Version PAF issue date PAF in-place date Q1 31...

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How to implement Australian predictive address capture

The recommended methods for the implementation of Australian predictive address capture are: DataTools.Capture.Address.Predictive.AuPaf.SearchAddress - Use this method to return suggestions as a user types an address. We recommend that you start calling...

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Global Data Coverage

Country Buildings Streets Cities Postalcodes Coordinates Updated Afghanistan 11/10/2017 Åland 11/10/2017 Albania 16/10/2017 Algeria 11/10/2017 American Samoa 29/11/2017 Andorra 5/12/2017 Angola 17/10/2017 Anguilla 11/10/2017 Antigua and Barbuda 11/10/2017...

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Field Types Available

Field name Description Line1-5 The specific line number of the returned address Town The Town of the returned address County The County of the returned address Postcode The Postcode of the returned address Country The ISO 3166 Country name for the returned...

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Mapping Fields for New Zealand Addresses

When mapping fields for New Zealand Addresses you will need type the following into the 'Our Fields' cell: Addressline 1 = {{SubBuildingType} }{{SubBuilding}, }{StreetAddress} Suburb = District (Select from the drop down) City = Town(Select from the drop down)...

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Visa Export Error

If you are having issue exporting Visa Labels from Twins to Visa please make sure the Visa path is correct and that you have read/write permission to the Visa Data Path. You also need to make sure the Visa data file is being created in the [Visa Data Path] specified...

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Express Capture when using Demandware

When using the ExpressCapture (EC) in a website that uses Google Tag Manager (GTM) and Demandware there are extra steps required to make sure all the fields are mapped correctly. The issue is that the drop-down fields used by Demandware uses javascript to...

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Paf Release Timetable

Below is a table of when the Australia Post PAF is released. Paf Date Release Month Expiry 20xx.1 December 1/5/xx 20xx.2 March 1/8/xx 20xx.3 June 1/11/xx 20xx.4 September 1/2/xx

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International Address Verification Result codes

Result codes – what do they mean? There are two levels of information sent back to allow users to make a better informed decision as to whether the address provided is valid enough for their purposes. First an address reliability code & description. These tell the...

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PAF Allocation Data Changes Codes

The 'Dt Data Changes' field contains three letter field codes of those fields that address matching has changes from source data to result data. For example, if the street name was mis-spelt and had been changed, the code THN would appear in the 'Dt Data...

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New Zealand PAF Allocation Match Types

Correct Correct match to a record in the New Zealand PAF file. Primary Point This code indicates that a flat, unit or floor (or combination) couldn't be found, but the street address could. This is called a 'Primary Point'. The address returned is largely from the New...

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DPID Allocation Match Types

Correct Correct match to a record in the PAF file. Postcode couldn't be matched The postcode couldn't be matched because it is either incorrect or does not currently exist in the Postal Addressing File. State couldn't be matched The state couldn't be matched because...

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Microsoft Access has stopped working due to DEP

Error: If you receive the following error when attempting to run any of the DataTools software: "Microsoft Access has stopped working" This error Simply means that there is something not allowing the MS Access engine of the DataTools software from working correctly....

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Update My Profile Details in Express Capture

Update My Profile Details in Express Capture Click on the “My Account” button on the Kleber website. Then click onto the “My Profile” icon, if you are not login please enter your username and password.     3. When you are in the "My Profile" page, update the...

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How to remove a secured URL for your Express Capture Key

If you ever need to remove a URL for an Express Capture Key, please do the following. Log in to My Account using your email and password Click on Setup Express Capture Click on Security Select the key from the top drop down list you wish to remove the URL from and...

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How to delete your existing Express Capture Keys

If you need to work out which Express Capture Key applies to which URL and/or Scripts, please do the following: Log in to My Account using your email and password Click on Setup Express Capture IF YOU ARE CERTAIN AS TO WHICH KEY TO DELETE – click on Delete Keys...

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Express Capture Predict for Dynamics CRM

The first thing you need to do is import the Solution into your Dynamics Org Download the ExpressCapture_Latest_manages.zip developed by PCA. Go to Settings > Solutions > Import and select the ExpressCapture_Latest_managed.zip file. Click Next, and Publish All...

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Match Key Detail

Matching Methods Kleber has a number of matching methods that can create unique match keys for your data to help identify duplicates quickly and easily. Kleber creates matching keys in 3 varieties - Tight, Standard and Loose. Which one you choose to use...

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Minimum address field length by character for AuPaf

Longest Locality (41 characters) PO Box 8342, AUSTRALIAN NATIONAL UNIVERSITY ACT 0200 Longest Full Address Line (80 characters) excluding Building Names Unit 2 Ground Floor 17-19 Mt Gravatt-Capalaba Rd, UPPER MOUNT GRAVATT QLD 4122 Unit 1 Ground Floor 17-19 Mt...

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How to reset your field mappings in Express Capture

If you have already set up Express Capture but need to remap your webform's fields to the Express Capture fields again (For instance you have updated your form and the input fields have changed) – please do the following. Log in to My Account using your email and...

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Express Capture country list

The countries are ISO standard 2 & 3 character codes.   AW ABW 553 Aruba AF AFG 4 Afghanistan AO AGO 24 Angola AI AIA 660 Anguilla AX ALA 248 Ã…land Islands AL ALB 8 Albania AD AND 20 Andorra AE ARE 784 United Arab Emirates AR ARG 32 Argentina AM ARM 51...

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NZ Paflink Extended Data Code Table

Below is a list of fields available in NZ Paflink Extended Data   DPI = DPID D02 = Longitude - World Geodetic System coordinate system (WGS84) D03 = Latitude - World Geodetic System coordinate system (WGS84) D04 = Address Type D30 = SUBURB NAME D31 = TOWN-CITY...

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Email Verification Notes

Email Verification Notes These notes will help you with the DataTools.Verify.Email.BriteVerify.VerifyEmail method. Response Attributes These are the attributes that are returned when the method is called: StatusCode: a number 0-3 indicating the status of the given...

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AUS Paflink Extended Data Code Table

Below is a list of the fields available in Paflink Extended Data Output fields D01 - GeoREsult D02 - Longitude D03 - Latitude D66 – SA1_2011_7Digit D67 – SA1_2011_MainCode D68 - SA1_2016_7Digit D69 - SA1_2016_MainCode D70 – LGA _2011 D71 – LGA_2016 D72 –...

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Workstation Already Connected

This error can occur when trying access more than your purchased amount of licenses. I can also happen when AVM has been opened multiple times on the one pc. The way to fix this is by: 1. Open task manager. 2. Find Datablue AVM for office 3. End Task all instance 4....

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Changes to the Datatools Kleber Endpoint May 31, 2017

DataTools has conducted a review of the Kleber endpoints currently utilised and are decommissioning some. To continue receiving uninterrupted service from the Kleber service from June 1 2017, please take the following action to update your endpoint by May 31 2017....

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How to install AVM for office

1. Go to http://resources.datablue.com.au/ 2. Login into your account 3. Click on "Product Updates" and select the update button. 4. Then select the "Update" button. 5. Then download the Datablue AVM Server Installation for a fresh install. 6. Run the AVM...

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Another application has exclusive access to the file

When installing AVM for Office and you receive the following error "Another application has exclusive access to the file" 1. Open task manager. 2. Click on Services tab, or more options to get the extra tabs. 3. Find DatablueServerMonitor and stop this, this should...

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Server service start-up verification timed out

When trying to register AVM for Office and you receive a "Server service start-up verification timed out" error (as seen below). 1.You will need to do an uninstall of the software. Delete the following folders: C:\ProgramData{BF6922A3-BFB3-4673-8A54-9D79F321FAEC}...

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Registration Error

When trying to register AVM for Office and you receive a "Registration Error". 1.You will need to do an uninstall of the software. Delete the following folders: C:\ProgramData{BF6922A3-BFB3-4673-8A54-9D79F321FAEC} C:\Program Files (x86)\Datablue AVM 2. Then reinstall...

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How to install your DataTools PAFlink & NZPAFlink data

Data for both PAFlink and NZPAFlink is released quarterly in March, June, September and December of each year. When the data is ready - you will receive an email from the DataTools Client Service team to notify you that it is available for download and installation....

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Prodlog file requirements for New Zealand Post SOA renewal

There are two components to the SOA generation process: - the certificate which you keep for a minimum of two years, using some detail for the actual lodgement process, and - an entry in an Audit log. If you are generating your own certificates then you must maintain...

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How to change SOAtemplate.txt in NZ PAFLINK folder

To be able to print Statement of Accuracy (SOA) certificate in 2017 – customer must have the correct year and data provider company name included in your 'SOAtemplate.txt' file in NZPAFlink folder. To do this you will need to amend your ‘SOAtemplate.txt’ file. There...

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Getting started in Kleber is as easy as 1,2,3.

To get started in Kleber you only need to complete 3 simple steps. STEP 1. Register for Kleber First you need to register your name and company details to open an account in Kleber. To register you can either click here OR if you want to find out more about Kleber...

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Change/Update your password

Click on the My Account button in the Kleber website main bar at the top. Then click onto the My Profile icon. (If you are not logged in - in please enter your username and password.) Click Change Password button on the right. At Password Change - first enter your...

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How to change login email details in Kleber

If you need to update your Login email details for Kleber please follow the below steps. IMPORTANT – these steps will only update the email used to login to the My Account area AND will be the email attached to any new subscription orders purchased moving forward. If...

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How to view your Subscription Details

If you want to view all your subscription details – please do the following.   STEP 1 – Go to http://kleber.datatools.com.au/my_account/  & login using your account details.   STEP 2 – Click on Balance & Usage to view or edit your subscription...

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How to find your Kleber Request Key and Server Paths

In the coding examples and technical details for all the Kleber methods you will find references to a ‘Request Key’ and ‘Server path’. Every client is provided with a specific Request Key and two server path names (one for your live environment and one for your test...

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How to change default country?

How to change default country? The country field auto selects the country that the users IP resides in.   However - should you wish to always set a default country regardless of where the users IP resides - please do the following. Please note: this functionality...

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Express Capture Account Balance & Usage

Account Balance & Usage On Express Capture homepage, log in your account Click on “My Account” tab. Next, click on "Balance & Usage" Balance & Usage page allows you to see your Credit Balance, Usage by Day and Order History.   Credit Balance This page...

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How to Secure your Express Capture Keys to certain URLs

How to Secure your Express Capture Keys to certain URLs DataTools strongly recommends that you restrict your Express Capture service to the URLs that you plan to use the service with. To secure your code - please do the following: Log in to My Account using your email...

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Field Mappings in Express Capture

When you install Express Capture into your website it will first attempt to automatically map its address fields to the fields you have on your website and then ask you to test it by entering an address. Should you find that it is missing a field or hasn’t mapped them...

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How to setup Express Capture

To add Express Capture into your website – follow these steps: 1. Click on “Start Your Free Trial” or Register via My Account. You will be asked to register and fill in a few basic contact questions to create an account. 2. Once the account is created - click on the...

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Kleber’s Balance & Usage Area explained

Click on My Account in the main Kleber menu bar. Log in using your email and password for Kleber Click on Balance & Usage icon. This will load a page that will provide you with an overview of your account as well as detailed usage information as outlined below:...

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Australian BSB Search and Verify Showcase Code Walkthrough

Step by step instructions for Searching and Verifying Australian Financial Institution BSB Australian Financial Institution BSB Search and Verify Showcase   If you want to test Australian BSB showcase in real time you can use JS Fiddle. JS Fiddle is a helpful...

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Kleber Phone Number Parse and Format Code Walk Through

Step by step instructions for Parsing and Formatting of Phone Number  Phone Number Parse and Format Showcase   If you want to test the Phone Number Parse and Format showcase in real time you can use JS Fiddle. JS Fiddle is a helpful tool for developers to manage...

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Kleber Parsing of Person’s Name Code Walkthrough

Step by step instructions for Parsing of Person's Name Parsing of Person’s Name Showcase   This document has been written for developers who want to implement Kleber Parsing of Person’s Name Showcase on their websites. To make the showcase easier to test and...

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Kleber Parsing of Australian Address Code Walkthrough

Step by step instructions for Parsing of Australian Address Parsing of Australian Address Showcase     If you want to test the address parse showcase in real time you can use JS Fiddle. JS Fiddle is a helpful tool for developers to manage codes easily when...

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Kleber Address Verify and Repair Code Walk Through

Kleber Address Verify and Repair Code Walk Through

Step by step instructions for Verify and Repair Address Verify and Repair Showcase   This document has been written for developers who want to implement Kleber Verify and Repair address on their websites. Sample codes with each step are provided on this document...

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Kleber JQuery Sample Code

Kleber JQuery Sample Code

Need to access Kleber with Java Script JQuery? Step 1 - Go to the Kleber  Browser  Step 2 - Select which method you need to develop, to view the technical documentation. Step 3 - The page has all the technical information that you require to implement the method. The...

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